Sanitary Measures

ALWAYS THINKING OF YOU

The safety of our guests and employees has always been one of the priorities at Zenit Hoteles.

In response to the current situation caused by COVID-19, we have implemented additional measures following the strictest sanitary protocols to ensure maximum health safety in our establishments. The sanitary measures and protocols you will see below are in place in our hotels. To provide the highest guarantees, we maintain rigorous control and monitoring, adapting and improving the current measures as necessary to enhance health safety. It is very important to monitor the measures to reinforce the most effective ones and evolve those that can be improved, always with the highest standards and compliance with all requirements set by the authorities.

Sanitary Measures

Measures to ensure Health Safety are implemented in all spaces and processes in each of our establishments.

Protocol and training for hotel staff on sanitary measures and cleaning and disinfection procedures.

Every employee receives training on cleaning and hygiene measures and guidelines to ensure their safety and that of the guests.

The reception staff is provided with instructions on cleaning and personal hygiene before, during, and after their working hours, as well as instructions on customer and colleague interactions.

Protocol and training for hotel staff on sanitary measures and cleaning and disinfection procedures.

Every employee receives training on cleaning and hygiene measures and guidelines to ensure their safety and that of the guests.

Disinfection protocol at reception.

Safety signage.

Hygiene, disinfection, and cleaning audits.

Cleaning and disinfection with approved bactericidal and virucidal agents.

Certified and approved cleaning suppliers and products (ISO9001 and ISO14001).

Textile treatment and disinfection.

Air treatment systems.

Hygiene and disinfection audits.

Amenities control.

Reduction of critical materials.

Ozonation according to current regulations.

Maximum cleanliness and disinfection in each room

Rooms are cleaned daily using approved biodegradable bactericidal and virucidal disinfectant products, with special attention given to sensitive areas such as door handles, phones, remote controls, bathrooms, and laundry, which undergo specific washing processes and chemical and bacteriological control methods using products approved under ISO9001 and ISO14001 standards.