First of all, we would like to convey our gratitude and admiration to all the people who are strongly giving their support and dedication to the entire society so that we can overcome this serious health crisis because of the Covid -19.
We are dealing with a virus which is taking the lives of lots of people who are part of families to whom we would really like to send all our love in these difficult times.
Since the health alert started, Zenit Hotels has been making the necessary decisions to ensure the safety and health of its guests, staff and suppliers.
At present, and complying with the Spanish Government’s regulations decreed by the health alert, all our hotels in Spain, Andorra and Portugal will remain closed until next May 31. According to the new guidelines set by the Government of each country, we will take the appropriate measures.
Both our hotels and the Reservations Center are being run by Zenit Hotels staff. If you had any question or you needed to make a request, you should take note of the e-mail addresses or phone numbers that you will find at the following link: “Zenit Hoteles – Covid 19 Health Alert” .
We are doing our best to give all your cancellations an answer, as well as meeting your requests and inquiries. We apologize if any of the answers has been given later than expected.
For all the reservations cancelled during the health alert period, alternatives and solutions are being offered from our hotels to all the enquiries, by complying with the Royal Decree Law 11/2020 dated 31 March.
We are convinced that this situation will change very soon and we will meet you again at one of our hotels. We would like to continue having your trust placed in us, and furthermore, we are implementing special cleaning and disinfection measures, organization and commercial actions so that you continue to trust Zenit Hotels.
Thank you so much and remember: "Stay home"
*Any information or measure written in this statement may be subject to change depending on the extension of the health alert as well as the actions taken by the governments of each country.
Please use the following e-mail addresses or phone numbers if you would like to contact with our hotels during the Covid 19 Health Alert period:
Hotel Zenit Jardines de Uleta (Vitoria)
Tlf: +34 845 133 131
Hotel Zenit Don Infantas (Zamora)
Tlf: +34 980 509 898