Zenit Hoteles offers a series of advantages that Club Zenit members are entitled to as per the General Terms and Conditions outlined below:

Club Zenit’s advantages will be exclusively applicable to the account holder for bookings placed directly at Zenit Hoteles. (Bookings Hotline - Zenit: +34 912 182 028, at www.zenithoteles.com or in any Hotel forming the chain). These advantages are not accumulable with any other type of offers outside of Zenit Hoteles.

Club Zenit Membership is personal and non-transferrable.

Identification as Account Holder is made through the database created using the Club Zenit sign up forms.

Signing up for Club Zenit is completely free of charge and does not imply any minimum expenditure on the part of the user.

At the present time, the Club Zenit account does not have a stipulated expiry period. Should the member wish to deregister or Club Zenit itself suspended its operations, Zenit Hoteles undertakes to remove and not use personal data of the club member supplied to Zenit Hoteles at the time of their registration for Club membership. All of the foregoing will be carried out in full accordance with the applicable legislation in force on matters of Data Protection. Club Zenit and the advantages that membership provides may be cancelled without prior warning nor any liability on the part of Zenit Hoteles should at any time circumstances entailing force majeure, legal impositions or others of any nature that were to prevent their undertaking.

Advantages and benefits offered by Club Zenit may not be accumulated under any circumstances with other offers and/or sales promotions of which Club Zenit is not a participant, and in any event shall not be deemed applicable to bookings that have not been placed with Zenit Hoteles directly.

Club Zenit’s advantages are applied exclusively on the rates stated at any given time in each Hotel forming the Chain, except when otherwise indicated in one-off offers.

Modifications: Participant hotels, alongside the benefits included in Club Zenit membership are subject to modifications without prior forewarning. Notwithstanding the foregoing, members will be notified of these variations at the earliest juncture. Zenit Hoteles waives any liability for the alterations that might occur up the moment the member is duly notified.

By signing up for CLUB ZENIT, pursuant to the new European Regulation on Data Protection (GDPR) EU Regulation 2016/679, in force from 25 May 2018, onwards, I hereby accept the terms and conditions stated in the Privacy Policy for the Hotel Chain Cadena Hotelera Zenit S.L.

Use and registration in Club Zenit implies the acceptance of the conditions listen therein.

Discounts applicable to offers on room bookings will never be applied until the client has confirmed their registration with Club Zenit.

Room upgrades will be subject to availability at the Hotel. Upgraded rooms will be assigned during check-in upon arrival at the Hotel. These may not be booked beforehand.

Club Zenit Advantages for registered clients. New programme registrations will automatically be placed as Club Zenit Silver members. Upon completing 3 stays with the term of a year, upon placing the third booking, they will be upgraded to Club Zenit Gold membership and be able to enjoy the advantages associated with this Gold level.

To remain at Club Zenit Gold membership level, at least 3 bookings must have been placed in the previous year.

Should this not be the case, the client will automatically be downgraded to Club Zenit Silver Level.

In order to apply these level rules, solely stays placed through direct bookings with Zenit Hoteles will be taken into account, bookings placed with intermediaries will be excluded. These valid terms and conditions are liable to modification on the part of Zenit Hoteles.

Club Zenit is a loyalty programme based on the periodic disclosure of exclusive advantages, promotions, offers and content related to Zenit Hoteles, its establishments and services. For this reason, when signing up for the programme, it will be necessary to accept the reception of commercial, promotional and marketing mailings associated with Club Zenit and its benefits.

Once registration has been completed, the member may modify their communication preferences or withdraw their consent at any given time, simply and at no cost, by entering the client zone through the link provided in communications received or via any of the channels enabled by Zenit Hoteles for this purpose.

Withdrawal of the consent to receive commercial mailings shall entail the automatic deregistration from the Club Zenit programme.

If you have forgotten your access details, please call +34 912 182 028 or send a mail to clubzenit@zenithoteles.com in order for us to inform you of how to obtain new ones. Should you wish to make any query, do not hesitate to contact us by phone at:

Club Zenit Customer Helpdesk: +34 912 182 028 from 9:00 to 19:00h without breaks

or by sending an email to: clubzenit@zenithoteles.com

*Club Zenit Advantages for registered clients, Club Zenit Gold after 2 stays booked in the last 12 months, placed directly through Zenit Hoteles for users registered with Club Zenit. Please refer to the Club’s Terms and Conditions, these being subject to modification by Zenit Hoteles.